Smart Building
Customer testimonial
How did the IoT solution deployed by Synox help VIPARIS meet its satisfaction and operational efficiency?
Viparis is the European leader in hosting conventions and trade shows. Each year it receives 10 million visitors (general public, professional visitors, spectators) and 800 events from all sectors spread over 9 sites in France…
About Viparis
As a subsidiary of the Paris Region Chamber of Commerce and Industry and the Unibail-Rodamco group, Viparis is the Europe’s leading convention and trade show organizer. It operates 9 major event venues in the region and welcomes more than 10 million visitors (general public, trade visitors, spectators) and 800 events from all sectors year. every Committed, it deploys an ambitious sustainable development strategy, Better Events 2030, based on 4 major pillars: a controlled ecological footprint, better mobility, reliable partners, and the mobilization of all.
About Synox
As an IoT editor and integrator platforms, Synox supports companies and communities wishing to easily and safely implement their IoT project whatever the objects and technologies used.
It allows companies and communities to transform themselves by taking advantage of IoT emerging technology potential, in complete autonom in a sustainable development way
Identity card
Activity: Convention and Exhibition Venue Manager
Creation date: 2008
Headcound: +400 employees
Implantation: Paris Ile-de-France
Scope
- The solution daily users belong to technical teams, sales departments and service providers
- + 800 sensors deployed on 3 sites
Goals
- To objectify the comfort and visitors well-being on all sites
- To identify the various buildings drifts in the operating condition
- To propose new services and improve customer experience and satisfaction
Results
- Increase from 70 to 80% the satisfaction rate
- Real time comfort and quality service monitoring
- New services creation
- Increase operational efficiency