Whatever your use case, we have the connectivity you need!

In our sector, good communication is a critical point since our service is linked to people. We chose Synox because when we need technical support, we get a diagnosis and a solution very quickly.

We were looking for a mature solution for rapid deployment, which is what Synox offered us. From decision making, to the purchase of hardware and deployment (connectivity, dashboards …) thanks to the end-to-end support by Synox, the 1st Proof of Concept was completed in less than a month!

We wanted to give ourselves the means to avoid breakdowns and reduce the stress of our customers regarding production stops. After some research, IoT quickly appeared to be the answer to this need. Synox’s collaborative approach seemed the right one and convinced me. The ability to listen to the teams and the hyper reactivity of the support service allowed us to successfully move this project forward.

What is interesting about the Synox solution is that it can be adapted independently to the needs of our customers, and perhaps even later to other sectors of activity. With a very simple implementation and a modest cost, we were able to deploy the solution to twenty customers within 6 months.

It was possible to test the proper functioning of the solution proposed by Synox before the market was set up, and we were able to get quick feedback from the sanitation department, which proved to be very positive. The responsiveness of Synox support in the event of a problem is greatly appreciated. It promotes our collaboration in an environment of trust.

Before the installation of connected objects, it was sometimes our customers who informed us of a malfunction of the heating system… Now we can be proactive about this type of incident. We had already carried out several unsuccessful – and expensive – POCs before testing SoDATA#Viz, but when we saw the real-time curves of our 50 objects, only one week after signing the POC, we were quickly convinced!