Customer testimonial

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Background

The Savoie transmissions company sells and maintains technical solutions in the transmission area (mechanical, electromechanical, pneumatic…).

Its maintenance workshop is often requested in emergency by customers who face a production shutdowns because of a breakdown. Pierre Arboireau notices the poor condition of the engines and broken down machines. “Most of the problems do not happen in 5 minutes. We thought that putting a sensor on the machine could be a solution to ensure the monitoring and to anticipate that kind of situation.”

“We did a first test and won the innovation prize in 2016, but this solution was too expensive.” The research of available technologies in this sector lead Pierre Arboireau to Internet of Things and to meet Synox.

The project started in 2017 with a test period of a sensor recommended by Jérôme Fenwick, CTO of Synox. The SoM2M#IoT devices and connectivity management platform implementation and SoDATA#Viz the data vizualisation one has allowed to improve this mechanism. After many PoC (Proof of Concept) – sensor installation on machine tools and platform configurations – with several customers, the complete solution is available since the beginning of 2019.

We want to give ourselves the means to avoid breakdowns and reduce our customers stress concerning the production shutdowns. After some researches, IoT quickly occured as the answer to this need. The Synox’s collaborative approach seemed the good one and convinced me. Their ability to listen and hyper responsiveness allowed us to make the project successful.
Pierre ARBOIREAU, President of Savoie Transmissions.

The solution

The solution is used by a dozen of customers, which represents today a little more than 50 sensors. Internally, two people use the SoM2M#IoT platform, dedicated to devices management. It allows to overseein a centralized way the device park and the connectivity. It is used to carry out the sensor configuration – Mataki dongles – and the battery replacement when it is empty. Collected data are moved through the SoDATA#Viz platform implemented for customers or through their monitoring tool thanks to the MQTT protocol.

The platform visualization provides customizable dashboards fed in real time to monitor different measures: vibrations, shocks, temperature, hygrometry… and especially to create threshold alerts in case of deviations measure, sign of failure. When an alert is generated, the technicians know that they have to operate to check the equipment and prevent the breakdown. “For us, the true added value is to provide to our customers the dongles and the platform, a complete solution which bring to them a global vision of their machine states.”, specifies Pierre Arboireau.

The results

A reliable and easy-to-use solution and controlled costs.

The ease of use of the platform is approved by customers and one to 2 people were trained with each of them. Pierre Arboireau “notices that once the configuration is done with the different thresholds settings, they completely trust the alert generation automation.”

Thanks to the sensor low cost and the ease of use of Synox IoT platforms, Savoie Transmissions is waiting for a play back within a year for this turnkey solution. The IoT allowed the company to add to its product range an innovative and high value service for its customers.

Synox helped us with the industrials objects brochure that we had to customize. We developped the internal software to optimally exploit the object and adapt it to its industrial use. In this development stage, Synox made the platform available to carry out tests and to create a complete and robust solution.
Pierre ARBOIREAU, Président Savoie Transmissions