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Maintenance 4.0: IoT and analytics for operational performance
Pursuing the objective of zero breakdowns for its customers, Pierre Arboireau, President of Savoie Transmissions, wanted to innovate and offer a solution that would allow predictive maintenance. After several searches and to meet cost constraints, he quickly looked into IoT technologies and called on Synox, an IoT platform publisher, to support him in this project started in 2017.
The context
Savoie transmissions is a company that sells and maintains technical solutions in the field of transmissions (mechanical, electromechanical, pneumatic…).
Its maintenance workshop is regularly called upon in emergency by customers who have stopped production due to a breakdown. Pierre Arboireau notes the poor condition of the engines and machines that have broken down.
“Most problems don’t happen in five minutes, so we thought the solution would be to put a sensor on the machine to track and anticipate these types of situations.”
“We made a first attempt and won an innovation award in 2016, but our solution proved to be too expensive.” The search for available technologies in this field then led Pierre Arboireau to the Internet of Things and to the meeting with Synox.
The project began in 2017 with a test phase of a sensor advised by Jerome Fenwick CTO Synox. The implementation of the SoM2M#IoT platform, for object and connectivity management, and SoDATA#Viz, for data visualization, has helped to perfect this system. After a series of PoCs (Proof of Concept) – installing the sensor on machine tools and setting up the platforms – at several of the company’s customers, the complete solution has been on the market since early 2019.
“We wanted to give ourselves the means to avoid breakdowns and reduce our customers’ stress about production downtime. After some research IoT quickly emerged as the answer to this need.”
Synox’s collaborative approach seemed the right one and convinced me. The ability to listen to the teams and the hyper reactivity of the support department enabled us to successfully move this project forward.
Pierre ARBOIREAU, President Savoie Transmissions.
The solution
The solution has been deployed at about ten of their customers, which represents a little more than 50 sensors to date. Internally, two people use the SoM2M#IoT platform, dedicated to device management. It allows them to centrally supervise the objects and connectivity deployed at their customers’ sites. It is used to set the parameters of the sensors – the Mataki dongles – and to replace them when their batteries run out.
The collected data is then sent to the SoDATA#Viz platform implemented at the customer’s site or to their supervision tools thanks to the MQTT protocol.
The visualization platform provides customizable dashboards fed in real time to monitor various indicators: vibrations, shocks, temperature, hygrometry … and especially to create alerts on thresholds in case of drifts of measurements, signs of malfunction. When an alert is generated, technicians know they must intervene to check the equipment and prevent the failure.
“For us, the real added value is to provide our customers with the dongles as well as the platform, a complete solution that gives them a global vision of the state of their machines. says Pierre Arboireau.
Identity card
Activity: Sale and maintenance of industrial equipment
Date of creation: 1989
Turnover: 4.5
million €
Workforce: 25 people
Location: Chavanod, Haute-Savoie (74)
Goals
- Optimize the maintenance of industrial equipment.
- Anticipate interventions to prevent breakdowns and emergency requests.
- Guarantee an optimal quality of service to customers.
Results
- Significant reduction in production stoppages and optimization of intervention schedules.
- Reduction of premature obsolescence by extending the life of industrial equipment (CSR objective).
- Provision of real-time data and information on the status of the machine park with early warning of the risk of failure.
The results
An easy to use, reliable and cost effective solution.
The ease of use of the platforms is appreciated by the customers, one to two people have been trained at each of them. Pierre Arboireau “notes that once the settings have been made with the adjustment of the various thresholds, they have complete confidence in the automation of the alert generation.”
Thanks to the limited cost of the sensor and the ease of implementation of Synox’s IoT platforms, Savoie Transmissions expects a payback within one year for this turnkey solution. The IoT has allowed the company to add an innovative, high-value-added service to its product line for its customers.
Synox helped us and put us in touch with manufacturers who had catalog items that we had to customize. We developed the internal software to make the best use of the object and adapt it to its industrial use. In this development phase, Synox provided the platform to perform the tests and create a successful and robust solution. Pierre ARBOIREAU, President Savoie Transmissions
Artificial intelligence with Savoie Transmissions
In this testimony, Pierre Arboireau, CEO of Savoie Transmissions, explains the challenges and opportunities of Artificial Intelligence, as well as its many advantages.
Download the testimonial in PDF
As a publisher and integrator of IoT platforms, Synox supports companies and communities wishing to implement their IoT projects easily and securely, regardless of the objects and technology used.