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How did AD Sécurité optimize its processes and increase its quality service with Synox’s connected solutions?
Ardèche Drôme Sécurité, founded by Laurent SUCHIER, is a company that operates in the sectors of weak currents, security (remote surveillance, video protection, intrusion alarms, fire safety, security and access control) and also company telephony.
AD Sécurité assists its customers in the realization of their low current projects by offering them the best technology available in terms of security and reliability. Synox actively contributes to this performance by providing the multi-operator M2M SIM cards that allow AD Sécurité’s remote monitoring equipment to function in all circumstances. Initially, Mr. SUCHIER used classic M2M SIM cards but had to deal with the heterogeneous network coverage in different areas.
AD Sécurité chose multi-operator cards because they allow the best available network around the installation to be detected and connected. These optimized SIM cards are from our partner Sierra Wireless. With this process, when an AD Security installer puts a piece of equipment into service, he or she is sure to find at least one available communication network at that location.
“We have been using Synox SIM cards for over a year now. Our sales contact is always attentive and responsive in case of problems.”
Laurent Suchier, Founder AD Sécurité
Activity: Remote monitoring
Date of creation: 2008
Geographic scope: Ardèche, Drôme and Greater Rhône-Alpes
- Equipment of about ten multi-operator M2M SIM cards
- Use of the SoM2M#IoT platform to monitor consumption when an alert is triggered
- Real-time management of consumption and simplified access to information
- Reduction of communication costs
- Continuity of service with the required level of security
Today, installations are carried out with greater peace of mind since the solution implemented ensures continuity of service between the communicating equipment. At the same time, the monitoring of the M2M SIM card pool is simplified. AD Sécurité teams have access to a single management interface that centralizes information and provides a complete overview of the equipment installed. Another advantage of this back office solution is that Mr. SUCHIER is alerted before a card is overused. This anticipation facilitates exchanges with customers and avoids the surprise of overcharging.
Beyond the use of the cellular network for remote monitoring, a multi-operator M2M SIM card is of major interest as a back up to a security device by acting as a communication relay in place of a wired connection (PSTN, wifi, etc…) if the latter has an anomaly or is interrupted
Finally, the use of this technology allows for a more functional link with the alarm centre and associated equipment. The maintenance, programming and updates of the installations can now be done remotely.
Interventions are made easier both for AD Sécurité, from a logistical and economic point of view, and for the customer, with improved handling time and considerably reduced constraints.
In conclusion, with the use of our multi-operator SIM card, AD Sécurité has optimized its procedures and reduced its operating costs while guaranteeing its customers an optimal quality of service.
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As a publisher and integrator of IoT platforms, Synox supports companies and communities wishing to implement their IoT projects easily and securely, regardless of the objects and technology used.